Our clients trust that Encore Discovery Solutions has the knowledge base and innovative solutions to deliver the results they require.
No two discovery projects are exactly alike, yet some eDiscovery providers take the same approach on every project. Encore Discovery Solutions offers experts with decades of industry experience to create a specific solution to help optimize our clients’ results. For many years Encore has worked on thousands of complex matters and on many high-profile cases for global law firms and corporate law departments.
A Top Provider
Encore was named one of the nation’s leading providers of electronic discovery and related services in recent Socha-Gelbmann Electronic Discovery Surveys, ranking “Top 10″ overall.
At Encore, we hire only the most experienced discovery experts. Our many years of work in complex litigation and electronic discovery have provided our team with tremendous experience and knowledge in the profession and our approach empowers our staff to select the best technologies and processes for every project. Whatever wrinkle a project may contain, our team has almost surely seen it before.
While we utilize tried-and-true project management techniques, our project managers work with our clients to develop a customized process for each project, ensuring the highest level of quality, efficiency, and cost savings. We implement integrated technologies and creative solutions to achieve the best results for our clients.
We encourage our clients and project managers to choose the software applications they prefer for Web hosting and other client interfaces, but we have developed proprietary technology for all “internal” functions necessary to manage client projects. We have also developed proprietary “middleware” to improve the results from and fully-integrate best-in-breed technology and to provide real-time reporting to our clients. This open-architecture philosophy allows us to work on assignments that other providers cannot touch.
Tracking, Visibility and Transparency
Encore’s proprietary “Workflow Portal” tracks every project activity and measures productivity and quality. By early 2011, clients will be able to access the Portal directly to determine the status of their projects at any time.